Support Contact
Email saba.aziz991@gmail.com. Include your device model, iOS version, app version, and a short description of the workflow you were using.
Support
GoldScope AI Support
Contact support for billing questions, purchase restoration, app review, privacy requests, and screening workflow issues.
Purchase Help
- Use Restore Purchases from the Premium screen if Premium access is missing.
- Billing, refunds, and subscription cancellation are handled by Apple through your App Store account.
Photo Measurement Help
Keep the full long edge of the ID or license card visible. Place the item and card flat in the same plane, avoid glare, and keep the photo sharp.
Acoustic Screening Help
Use the selected drop height and surface, reduce background noise, and capture several clean impacts. Acoustic results are screening signals, not certified material identification.