Veridicus Scan

Support

Help with scanning files and URLs, report export, and troubleshooting.

Open a GitHub issue with your device model, iOS version, and reproduction steps so support can investigate.

Quick Answers

Does Veridicus Scan upload scanned content to a backend?: No. Scanning and report generation run on-device.
Why does URL scanning require internet access?: The app fetches only the HTTPS URL you provide, directly from your device, to analyze its contents.
Where are recents and reports stored?: Locally on your device, under app storage.
How do I share a report safely?: Use export from the Share screen. Evidence snippets are redacted by default unless you opt in.

URL scan fails: verify the link is valid https:// and reachable from your network.
If a URL redirects, try Lenient mode in the app before scanning again.
File import fails: ensure the file is not empty and is a supported format.
No report opened from Recents: older entries may require re-scan if only summary metadata is available.

Include app version, device model, iOS version, and screenshots of the issue.